📛 COVID-19 📛
⚡⚡ 1st April 2020 COVID UPDATE
IN LINE WITH BOTH LATEST GOVERNMENT AND RCVS (Royal College of Veterinary Surgeons) ADVICE, WE ARE CURRENTLY ONLY ABLE TO SEE URGENT AND ESSENTIAL CASES AT THE CLINIC.
The clinic WILL continue to be open daily and staff will be more than happy to help you decide if your cat's case warrants a visit to the clinic.
Vets Now Emergency service will continue to be available when The Cat Clinic is closed.
In order to be there for your cat's less pressing needs, we are now scheduling TELEPHONE CONSULTATION appointments throughout the day. Consulting in this manner is obviously much less hands on but our vets are usually able to gather a fairly complete picture of your cat's complaint and can then offer advice or prescribe medication to be posted directly to your door as appropriate.
Vaccinations during COVID: The current guidelines advise that adult cats, already having had at least 1 annual booster vaccination are at little risk if their vaccines are delayed so these should be postponed for now.
However, it is still considered important to ensure completion of the vaccine course for those animals whose immunity is not fully boosted. Therefore, we are continuing to vaccinate:
- kittens/cats in the middle of their initial vaccine course
- 1st annual vaccination (this vaccine helps cement the immunity offered by the kitten course)
- Rabies vaccines if required for travel.
The clinic will be running with reduced staff numbers over the coming weeks, ensuring that only essential staff are travelling to and from work, so please bear with us.
We will continue to operate our closed door policy during this time.
Closed Door Policy
In response to the worsening coronavirus ( COVID-19) pandemic we are instituting a number of measures aimed at protecting both clients and our team, and helping us (hopefully) provide uninterrupted medical care for your cats.
We would ask that, if you/any immediate family members are showing coronavirus-like symptoms, you do not attend the practice in person.
😺 If you feel your cat may need attention, please call the practice to discuss the best options for their care. If urgent care is required, please arrange for someone else to bring them but ensure to telephone us in advance.
😺In order to minimise the number of people congregating in our waiting room it would be helpful if, wherever possible, only 1 person attended the appointment with your cat.
😺We have very low stocks of hand sanitiser within the clinic but you are welcome to use your own - we wont be offended - and both consulting rooms have hand wash / sinks that you can ask to use.
😺Consider delaying non urgent appointments for a while. Vaccinations for example are usually fine to be given several months late (though may need to be done ahead of a cattery visit).
😺In many cases we will be able to provide several months supply of long-term prescription medication. Check your stocks and plan ahead to reduce the number of visits to the practice you need to make. As always, PLEASE GIVE US AT LEAST 48 HOURS NOTICE OF YOUR PRESCRIPTION REQUEST, especially if ordering a bigger supply!
😺If you arrive at the practice by car and wish to minimise your time in our waiting room, you are welcome to let us know of your arrival and we can call you in to the practice when our vets are ready for you. Obviously our waiting room is still open and available to those that wish to use it.
😺Where possible, payment by bank card would be appreciated to reduce the risk of transfer of infection whilst handling cash.
Obviously this situation is changing rapidly at this time. We will keep you updated of any changes in the clinic as they occur.
Thank you for your understanding!